Privacy & GDPR policy

PRIVACY & COOKIE POLICY

Effective date: 19.03.2026

This Privacy & Cookie Policy (“Policy”) explains how LVS Equipment Trading LLC (“LINEV Systems”, “we”, “us”, “our”) collects and uses personal information when you visit or interact with our website. This Policy also describes how we use cookies, and the choices you have.

Our privacy principles

Regardless of your location, LINEV Systems follows these core principles:

• Lawfulness, fairness, and transparency
• Purpose limitation and data minimisation
• Accuracy and security
• Storage limitation
• Integrity and confidentiality
• Accountability and respect for user rights

Who we are (Data Controller)

Data Controller’s name: LVS Equipment Trading LLC

Data Controller’s address: Office 1308, Arenco Tower, Dubai Media City, Dubai, UAE

Website: https://www.lvs.ae/

Business and privacy contact email: info@linevsystems.com

What personal data we collect

1 Data you provide directly

We collect personal data that you choose to provide when you interact with us, including through contact forms, email, phone, or live chat. This may include:

• Full name
• Company name
• Job title or role
• Business email address
• Phone number
• Country, city, or region
• The content of your enquiry (including technical, commercial, or partnership-related information)

2 Data collected automatically

When you visit the Website, we may automatically collect:

• IP address
• Browser type and version
• Device and operating system information
• Language and approximate location (country/city level)
• Pages visited, navigation paths, timestamps, and referral URLs

This information is collected using cookies.

How we collect personal data

We collect your personal data through the following channels:

• Website contact forms
• Clickable email addresses and phone numbers displayed on the Website
• Live chat functionality
• Spam and abuse prevention mechanisms (such as CAPTCHA or similar tools)
• Analytics and advertising measurement tools linked to marketing campaigns

How and why we use personal data

We process personal data for the following purposes:

• Responding to enquiries and providing requested information, quotations, and follow-ups
• Communicating with customers, partners, distributors, and suppliers
• Managing and improving the Website’s functionality and content
• Ensuring Website security, preventing fraud, and troubleshooting
• Measuring the effectiveness of marketing and advertising campaigns
• Complying with legal obligations and protecting our legal rights

Lawful grounds for processing

Under UAE data protection law, we process personal data based on one or more of the following lawful grounds:

• Consent
  Where required, particularly for non-essential cookies.
• Legitimate interests
  For responding to B2B enquiries, operating and securing our Website, improving services, and measuring high-level marketing performance, provided such interests are not overridden by your rights and freedoms.
• Performance of a contract or steps prior to entering into a contract
  Where processing is necessary to respond to requests related to products, services, or potential business relationships.
• Legal obligation
  Where processing is required to comply with applicable laws or regulations.

Where processing is based on consent, you may withdraw your consent at any time.

Cookies

1 What cookies are

Cookies are small text files placed on your device when you visit a website. We also use similar technologies such as pixels, tags, scripts, SDKs, and local storage. In this Policy, all such technologies are referred to as “cookies”.

2 Types of cookies we use

Strictly necessary cookies
Required for the Website to function securely and correctly.

Analytics cookies
Used to understand how visitors use the Website and to improve performance and content.

Functional cookies
Support enhanced functionality and user experience where implemented.

Advertising and measurement cookies
Used to evaluate marketing and advertising effectiveness.

Live chat cookies
Where live chat functionality is enabled, cookies or similar storage may be used to support session management, message delivery, security, and service performance.

3 Cookie consent approach

• Strictly necessary cookies may be used without consent
• All other cookies (including analytics, advertising, and chat-related cookies) are used only after you provide your consent

You are able to refuse non-essential cookies and still use the Website.

Managing cookies and consent

You can manage cookies in the following ways:

1 Cookie banner or settings tool

When you first visit the Website, you can accept, reject, or customise non-essential cookies. You can change or withdraw your consent at any time.

2 Browser controls

You can block or delete cookies through your browser settings. Blocking certain cookies may affect Website functionality.

Sharing personal data

We may share personal data with:

• Authorised LINEV Systems personnel who need it to perform their duties
• Trusted service providers acting on our behalf, including:
  • Website hosting and IT service providers
  • Analytics and performance measurement providers
  • Advertising and marketing technology providers
  • Live chat service providers
  • Security and spam prevention providers

Personal data may also be disclosed where required by law or to protect our legal rights.

We do not sell personal data.

International data transfers

LINEV Systems may process personal data outside your country of residence. Where required by law, appropriate safeguards are applied.

Data retention

We retain personal data only for as long as necessary for the purposes described in this Policy, including:

• Handling enquiries and ongoing communications
• Maintaining appropriate business and compliance records
• Resolving disputes and enforcing agreements

Personal data will be stored for two years from the moment you log in to the website.

Your rights

You may have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of personal data
• Restrict or object to certain processing activities
• Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details below.

Children

Our website and services are intended for professional and business users and are not directed to children.

Changes to this Policy

We may update this Policy from time to time. The effective date above indicates the latest version.

Contact

For questions about this Policy or privacy requests:

Email: info@linevsystems.com